Your Surfie Protection Is Ready
Thank you for subscribing to Surfie. Your next step is simple: download the app, create your parent account using the same email used during checkout, and begin protecting your family in minutes.
Setup is typically completed in under 3 minutes.
Step 1 — Download the Surfie App
1. After the purchase is complete, you will receive a “Welcome” email containing a “smart link” to download the parent app.
2. This link automatically detects your device (iOS or Android) and directs you to the Apple App Store or Google Play Store accordingly.
Create Your Parent Account
Open the app and register using the same email address used during checkout. This helps keep your subscription and setup aligned.
Add Child Device(s)
Follow the in-app instructions to connect your child’s phone or tablet. If you selected the family plan, you can add multiple devices according to your package.
Enable Permissions
Allow the permissions requested by the app so Surfie can activate filtering, screen-time tools, app controls, and location-based protection features.
Activate Protection
Once setup is complete, you can begin using core features such as content filtering, app monitoring, screen-time scheduling, and real-time location awareness.
What You Can Start Using Right Away
Need Help?
If you have questions about setup or activation, please contact support through the support form or WhatsApp. When reaching out, include the email address used during purchase so the team can assist you faster.
Manage Your Subscription
For billing updates, payment method changes, or cancellation, use the customer portal provided after checkout.
